ROLE PATTERN / 01
Mirai
Operations coordination
Organize priorities, surface dependencies and prepare the next handoff. Give your team a clearer view of what needs attention.
Plans · handoffs · decision queues
LYRICAL AI / AGENT OS
Agentic operating systems
for modern businesses.
Coordinate agents, tools and knowledge around the work that matters—with human oversight built into the way it gets done.
Purposeful roles. Connected workflows. Clear human control.
FROM INDIVIDUAL TASKS TO COORDINATED WORK
Seamless AI orchestration,
custom to your business.
The value is in how the work connects.
A research task becomes a brief. A brief informs a plan. A plan reaches the person who can approve the next action. Agent OS brings those handoffs into the design of the system.
We shape the roles, context and review points around your team—so the workflow has a purpose, and every important decision has an owner.
AGREED INPUTS
Business intentGoals, constraints, owners
Approved contextSources, knowledge, memory
Scoped toolsSystems, access, permitted actions
COORDINATION LAYER
One connected workflow.
Plan the work. Route the task.
Carry context. Surface exceptions.
HUMAN DECISION
Review the evidence.
Approve, refine or send back.
Approved outputBrief · plan · change · action
↶ Feedback informs the next stepAccess boundariesEvaluation criteriaDecision recordsException handling
A TEAM DESIGNED AROUND THE WORK
Distinct roles.
Shared direction.
Mirai, JJ and Chelsea make the operating model tangible: role-based agent patterns for operations, engineering and marketing, tailored to the scope of your engagement.
ROLE PATTERN / 02
JJ
Engineering collaboration
Translate requirements into implementation plans, assist with code and tests, and prepare changes for engineering review.
Specifications · code drafts · test plans
ROLE PATTERN / 03
Chelsea
Marketing coordination
Connect audience research with campaign planning. Draft messaging, organize creative briefs and prepare work for brand review.
Research · briefs · campaign drafts
These are collaboration patterns. Your people remain accountable for business decisions, approvals and release.
HOW AGENT OS WORKS
Give the work
an operating structure.
Choose the right capabilities. Connect the right context. Make the boundaries and handoffs explicit before the workflow grows.
Models with a purpose
Choose models and frameworks for the task, access requirements and evaluation criteria.
Teams with continuity
Define repeatable roles, shared work queues and handoffs that carry context between steps.
Context with boundaries
Agree what memory can retain, who may access it and how it is reviewed, corrected or removed.
Connections with scope
Assess the systems, APIs and permissions needed for the workflow before promising an integration.
Human decisions
Put approval, escalation and send-back points where judgment or a consequential action requires them.
Controls that can be checked
Define access rules, evaluations, logs and operating responsibilities as part of the build.
ROLES THAT SUPPORT YOUR TEAM
Put agents to work
on a clearly defined job.
Start with the recurring work your team can describe, review and measure. Each role combines an agreed task with the context and permissions it needs.
Revenue Operator
Prepare account research, organize follow-up priorities and draft outreach for your revenue team to review.
Customer Success Copilot
Bring approved account context and support history together. Draft follow-ups and flag possible retention issues for investigation.
Executive Operations
Prepare meeting briefs, organize decisions and turn approved notes into action lists with clear owners.
Demand Gen
Develop audience hypotheses, campaign briefs and content variations. Route proposals through your marketing review process.
Strategy
Compare market signals, competitors and scenarios. Produce source-linked options and questions for decision-makers.
Knowledge Ops
Organize approved knowledge, identify gaps and draft cited answers. Route uncertain or sensitive questions to the right person.
SOLUTIONS / SEVEN PLACES TO START
Make the system useful
where your business needs it.
Build around a decision, a handoff or a repeated source of friction. These solution areas help turn a broad ambition into a specific first workflow.
Market & competitive intelligence
Turn agreed public and licensed sources into evidence-linked briefs. Scope signals to watch, alert criteria and the review cadence.
Explore Market IntelligenceSales intelligence
Prepare account briefs, buyer maps, meeting context and objection briefs. Give sellers useful evidence and drafts they can verify before a conversation.
Customer voice
Group support issues, surface recurring themes and retain the quotes behind them. Treat potential churn signals as hypotheses for the team to investigate.
Cited company knowledge
Design answers around approved documents and visible references. Drive, Notion, Confluence and Slack are potential integrations to assess for access, permissions and coverage.
Workflow automation
Connect report preparation, request routing, summaries and proposed actions. Define which steps may execute and which need human approval.
Executive briefings
Bring the important changes into one source-linked briefing: what changed, why it may matter and which decisions need attention.
Explore Research AgentsFull-stack applications
Give the workflow a purpose-built interface. Our Software Factory brings agent-assisted engineering and forward-deployed engineers to the application around it.
Explore Software Factory
FROM FIRST CONNECTION TO RELEASE
Connect. Calibrate.
Validate. Go live.
A clear path from the workflow you want to the system your team is prepared to operate.
- 01
Connect
Map the workflow and the approved sources, systems and owners it depends on.
THE OUTCOMEA defined first workflow - 02
Calibrate
Set role instructions, context boundaries, handoff rules and what a good result looks like.
THE OUTCOMEAn agreed operating design - 03
Validate
Test representative cases and failure modes. Review evidence, permissions and escalation paths with your team.
THE OUTCOMEAcceptance checks and sign-off - 04
Go live
Release the agreed scope with your approval, operating guidance and a support plan.
THE OUTCOMEA deliberate, supported release
AGENT PACKS / A FOCUSED STARTING POINT
A useful team,
built around one objective.
Start with a scoped bundle of roles, then define its sources, outputs, cadence and review responsibilities together.
Research & CI
Stay oriented in your market.
ScannerRadarTrend
Scope a repeatable research program: gather relevant signals, compare changes and develop evidence-backed themes for review.
Scope this packCX & Product Insights
Bring the customer voice closer.
VoiceIssueAlerts
Organize approved feedback, investigate recurring issues and define which changes deserve attention from product and service teams.
Scope this packGTM
Prepare for better conversations.
Account ResearchMessagingBattlecards
Connect account context, message development and competitive preparation, with claims and outbound material reviewed before use.
Scope this packEXPLAINABLE BY DESIGN
See the work.
Question the answer.
A useful output should make its evidence and uncertainty visible. Design the workflow so your team can inspect the reasoning path and send work back when it needs another pass.
PlannerInvestigatorAnalystEditorFact-checker
An illustrative specialist pattern; the roles and review sequence depend on the task.
Evidence stays attached.
Require citations and source context where the task calls for them. Distinguish observations, interpretations and open questions.
Signals are checked.
Define how duplicate signals, conflicting sources and gaps are handled before they become a recommendation.
Boundaries are part of the design.
Scope permissions, personal-data handling, retention and audit records. Test the controls relevant to the workflow.
People can change the course.
Make approval, revision and escalation visible. Keep a clear path to send a result back for more work.
BUILT AROUND YOUR EXISTING STACK
Connect what matters.
Keep the scope clear.
Your workflow determines the connections.
Start with the systems your people already use: knowledge repositories, collaboration tools, CRM, support platforms and operational data. We assess access, licences and integration effort during discovery.
KnowledgeCollaborationCRMSupportOperational systems
Models, frameworks, connectors and deployment options are selected for the agreed scope.
Need a custom application around it?BEFORE WE BUILD
Practical questions.
Clear expectations.
What is Agent OS?
Agent OS is Lyrical AI’s approach to designing coordinated agent workflows around your business. We scope the roles, tools, context, controls and human decisions together, then build and evaluate the agreed system.
How much control does our team keep?
Your team agrees the permitted actions, approval points and escalation rules. Agents can prepare work and recommendations; consequential actions and production changes follow the approval process defined for your engagement.
How do you handle our data?
Discovery establishes the data sources, permissions, retention requirements and deployment boundaries. The architecture and acceptance checks are designed around that scope.
Will it connect to our existing tools?
We assess the required APIs, licences, data access and permission model before committing to a connector. The integration list is agreed for your workflow; a named tool on this page is an integration to scope, not a claim of universal compatibility.
Are Mirai, JJ and Chelsea ready-made autonomous executives?
They are role-based patterns for operations, engineering and marketing collaboration. Their tasks, tools and review responsibilities are tailored to an engagement. Your people retain ownership of business decisions.
What do we receive at handover?
Documentation, operating guidance, training, support responsibilities and code or asset rights are defined in the agreement. We make those decisions explicit during scoping so your team knows how the system will be operated.
How are scope and pricing decided?
We start with the workflow, sources, integrations, controls and acceptance criteria. That discovery shapes the proposed build and support scope. Contact us to discuss a useful first engagement.
START WITH ONE WORKFLOW
Give your next ambition
a system to work through.
Bring the work, the friction and the outcome you have in mind. We’ll help define a useful first Agent OS engagement.